PRIVACY POLICY AGREEMENT

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1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, date of birth, phone number, email address, mailing address, emergency contact.

• Health Information: Medical history, treatment records, allergies, medications, health conditions, and any information you provide related to aesthetic or medical treatments.

• Payment Information: Credit/debit card details, billing address, or other financial data used to process payments.

• Digital Information (if applicable): Information collected through our website, client portal, or online booking system (IP address, browser type, cookies, etc.).

 

2. How We Use Your Information

Your information may be used for the following purposes:

• To provide and manage treatments and services.

• To schedule appointments and send appointment reminders.

• To maintain your medical records in compliance with legal and regulatory requirements.

• To process payments and invoices.

• To communicate with you about services, offers, or updates.

• To improve our services and customer experience.

 

3. Disclosure of Your Information

We do not sell or rent your information to third parties. However, we may share your information in the following situations:

• With your explicit consent.

• With service providers who perform services on our behalf (e.g., payment processors, medical labs).

• When required by law or in response to legal requests (e.g., court orders, subpoenas).

• In emergency situations to protect your health and safety.

 

4. HIPAA Compliance

We comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure your Protected Health Information (PHI) is secure. You have the right to:

• Access your medical records.

• Request corrections to your records.

• Request restrictions on certain uses/disclosures.

• File a complaint if you believe your privacy rights have been violated.

 

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no data transmission or storage system can be guaranteed 100% secure.

 

6. Your Consent

By using our services, you consent to the collection and use of your personal and health information as described in this Privacy Policy.

 

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted at our office and/or on our website with the revised effective date.